New 10-digit dialing coming soon to Quebec

With the growing popularity of new communications services, the demand for new numbers will soon exceed the supply. The solution:a new area code overlay will be introduced - 581 in Quebec. Because of this, you will now have to dial 10-digits the area code followed by the telephone number - for all local calls. The new area codes will be assigned to new numbers only; existing numbers will remain unchanged.

What areas are affected?
When does 10-digit dialing begin?
What do I need to do?
What are the most important Changes?
What's not affected?
Where can I get more information about 10-digit dialing?

What areas are affected?

Quebec
In Quebec, the new 581 area code will be overlaid on the region currently covered by the 418 area code.

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When does 10-digit dialing begin?

A "permissive dialing" period begins on June 21, 2008 to help callers adjust to dialing 10 digits for all local calls. During this period, callers who dial seven digits will be reminded to dial 10 digits next time they place a call. Beginning on September 6, 2008 all calls must be made with the area code included or they will not be connected.

Why Wait? Because our network is already set up for 10-digits dialing you can start today.

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What do I need to do?

You will need to add the area code to all equipment with existing pre-programmed numbers. This includes:

• Speed dial lists
• Modems and Internet connections
• Telephones, including call options and functions (e.g. call forwarding)
• Computers and fax machines
• Databases
• Auto-dial systems
• Cell phones and other wireless devices
• Alarm and security systems
• Equipment for the hearing impaired

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What are the most important Changes?

Data transmissions may be especially affected by this change, making it vital that you reprogram your phones and communications equipment as soon as possible.

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What's not affected?

All 3-digit numbers, including 211,311,411,611, 811, 911 and emergency service (where applicable) will remain the same.

You will not be required to change your existing telephone number. The new area code will only be applied to new phone numbers

The geographic boundaries that govern long distance will not change and long distance calls will still be dialed 1+ area code + phone number.

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Where can I get more information about 10-digit dialing?

For more information on 10-digit dialing, we encourage you to visit www.dial10.ca. This website contains a wealth of useful information about 10-digit dialing and the new area code overlays, including news releases, checklists and downloadable publications.

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For more information please contact us using one of the following methods:

• Complete our Information Request form
• Contact your Sales Representative
• Call us at 1 888 811-6301